Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-price.terratrek.net! We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we handle the personal information of visitors and users engaging with our website, applications, services, and products. By utilizing our platform, you consent to the practices described herein.

Scope

This privacy policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://hot-air-balloon-dubai-price.terratrek.net.
  2. Any mobile applications or software developed by us and made available for download.
  3. Services offered through our platform, such as online reservations and booking systems.
  4. Interactions via email, phone, text messages, or other communication channels initiated by us or users.

Please note that this policy does not extend to external links or third-party services accessed from our website, which have their own privacy notices that govern data handling practices.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you create an account on our platform, we process your data to manage your account, facilitate services, and personalize your experience.
  2. Website visitors: We track visitor behavior to enhance website performance, usability, and content personalization.
  3. Communications: When you opt-in to receive newsletters or promotional materials, we use your contact details for marketing purposes.

Personal Data Collection

We collect various types of personal data as detailed below:

  1. Account Information: This includes user names, email addresses, and passwords used to access our services.
  2. Payment Details: We process payment information, such as credit card numbers, billing addresses, and transaction history for purchasing our services.
  3. Financial Data: For financial transactions, we may collect bank account details or references to ensure secure payments.
  4. Purchase History: Records of your purchases, including booking dates, service preferences, and associated costs.
  5. Mobile Device Identifiers: Unique device identifiers and IP addresses to recognize devices and provide personalized services.
  6. Location Data: Information about your geographical location when you interact with our geolocative services.
  7. Feedback and Reviews: Content and ratings provided by users to improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless experiences.
  9. Product Preferences: Details about the products you show interest in or purchase on our platform.

We obtain this data through direct user input, automated tracking technologies, and partnerships with third parties who assist us in delivering services.

Cookies and Tracking Technologies

To enhance your experience and understand user behavior, we employ cookies and similar tracking technologies:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as remembering your login details.
  2. Preference: Cookies store user preferences for a customized experience.
  3. Analytics: Used to gather statistics about the use of our services for improvement purposes.

Users can manage non-essential cookies through our built-in Cookie Manager or browser settings.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period for legal compliance and record-keeping. Once the data is no longer required, we delete or anonymize it to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your personal information:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Correct or update inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your personal data in certain circumstances.
  4. Restriction: Limit the use of your personal data for specific purposes.
  5. Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Object: Object to the processing of your personal data under certain conditions.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or seek clarification, please contact our Data Protection Officer via the provided contact details.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and an updated version will be effective immediately upon publication. We encourage users to review this page periodically for any changes.

Contact Us

For any inquiries related to data privacy, unsubscribe requests, or general questions, please contact us:

We value your trust in our handling of personal information, and this policy is designed to ensure transparency and accountability.